Frequently Asked Questions

Where is Information About Fingerprinting and Getting Your License?

This topic is so important we''ve given it a dedicated webpage. Click on "How To Get Your License" on our main page.

Can I share my account with my friend?

No, your purchase is limited to single user access. For security reasons, your exam purchase may include a question limit to protect us from password sharing. If you reach this limit, additional questions will be added providing your account does not show an abusive pattern.

After I purchase, do you send me software to install?

No, our classes and exams are online. Once you purchase your class, all you need is access to the Internet to immediately begin your studies.

Does your site keep track of my score?

Yes, our site keeps track of every exam you take, the answers that you select and the scores for each exam. It also gives you performance benchmarks and lets you know how you are doing in all areas.

Can I review the exams that I take?

Yes, you can open and review any of your exams in your exam history.

Can I pause my exam, and come back to it later?

Yes, an exam can be paused at any time for later completion.

How do I get help?

You can obtain technical help by using the Contact Us link on the menu and sending a technical support request to us.  Instructor support is available by sending an email to instructor@creschool.com.

What happens if I forget my username or password?

If you cannot remember your login information, click HERE and we will send that information to you to the email address you proved when you signed up.